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Managed IT Services

When you become a Managed Services client, it allows us to partner with your business to provide predictability, high levels of support, security, and insight into your technical future. We can augment your in-house IT department or be your complete support provider.

Managed IT services are ideal for clients looking for:

  • Both remote and onsite troubleshooting and repair.
  • A technology plan that addresses both hardware and software needs.
  • Someone monitoring the latest security threats.
  • Offsite backups and regular maintenance and monitoring.
  • Accessible and responsive IT support.

eTop clients appreciate the peace of mind that comes with a Managed Services partnership. Base packages are listed below, but if you would like to discuss your specific needs please contact eTop today at (951) 398-0021.

Managed Services Bundles
Monitoring Essentials
$10 / User / Month*
  • 24x7 monitoring
  • Access to eTop helpdesk (Billable)
  • Priority response times over non Monitoring Clients
  • Yearly reporting
  • AVG Cloudcare Antivirus
  • Backup Monitoring
*When a 1 year Monitoring contract is signed otherwise $14/User/Month.
Monitoring & Maintenance
(Includes Monitoring Essentials)
$10 / User / Month*
+$175/Month Server Maintenance
  • Monthly Server maintenance routines by eTop NOC
    • Manually Verify Backups and test file and folder restores
    • Check disk usage
    • Check event logs
    • Hardware error checking
    • Run Updates on applications
  • Workstation Maintenance is available in ½ hour increments
*When a 1 year Monitoring contract is signed otherwise $14/User/Month + $225 for server
Premium Managed Services
(Includes Monitoring & Maintenance)
Call for Pricing
  • Weekly workstation maintenance
  • Offsite backups
  • Unlimited remote support
  • Onsite hours as needed (trip charge might be applicable)
  • Quarterly Business Reviews
  • Spam filtering
  • vCIO* meetings (help plan technology budget and upcoming tech changes)
  • Consistent IT Budget
*Virtual Chief Information Officer
Enterprise Managed Services
(Includes Premium Managed Services)
Call for Pricing
  • 3 year contract
  • Hardware as a Service - Hardware Lifecycle planning
  • Unlimited on and offsite support
  • Office licensing included along with all office upgrades year after year
  • Monthly planning sessions with Account Manager
  • More vCIO involvement - up to monthly