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Inquiring SMBs Want to Know… What’s the Difference Between a Help Desk and NOC?

Posted by: William Pote
Monday, December 3rd, 2018 @ 12:36 PM

    Inquiring SMBs Want to Know… What’s the Difference Between a Help Desk and NOC?   It’s no secret that any growing small-to-medium sized business must monitor and manage its business technology in the most cost-efficient way. The tricky part is figuring out how to do this without sacrificing the overall experience of the … Continue reading Inquiring SMBs Want to Know… What’s the Difference Between a Help Desk and NOC?


Understanding Managed Services and How They Benefit SMBs

Posted by: William Pote
Tuesday, October 9th, 2018 @ 3:45 PM

    Understanding Managed Services and How They Benefit SMBs   Small to medium sized businesses (SMBs) receive a lot of calls each day from slick sales people peddling the next technology trend that’s going to save them money and revolutionize how they do business. They’re all too quick to caution that if you don’t … Continue reading Understanding Managed Services and How They Benefit SMBs


Are Managed IT Services Right For You? A Few Things to Consider

Posted by: William Pote
Tuesday, October 2nd, 2018 @ 3:42 PM

    Are Managed IT Services Right For You? A Few Things to Consider   How do you get a small business to recognize the value of manages IT services? In the start-up environment, we encounter an eclectic bunch of personality types. There is a reason people become entrepreneurs or C-level execs. When we meet … Continue reading Are Managed IT Services Right For You? A Few Things to Consider


Breaking News: Downtime Kills Small Businesses

Posted by: William Pote
Tuesday, September 25th, 2018 @ 3:36 PM

    Breaking News: Downtime Kills Small Businesses   Downtime is bad news for any business whether big or small.   A recent two-hour New York Times’ downtime occurrence sent Twitter ablaze and their stock price plummeting.   Google going down for one to five hours resulted in lost revenue up to $500,000 and decreased … Continue reading Breaking News: Downtime Kills Small Businesses


Is That A Business Continuity Plan in Your Pocket…Or A Bunch of Jargon?

Posted by: William Pote
Tuesday, September 18th, 2018 @ 3:36 PM

  Is That a Business Continuity Plan in Your Pocket or a Bunch of Jargon?   Technology is full of difficult jargon. To further complicate things, certain terms are often used in a different context between one publication or service provider and the next. An example of this is the usage of backup, disaster recovery, … Continue reading Is That A Business Continuity Plan in Your Pocket…Or A Bunch of Jargon?


Inquiring SMBs Want to Know… What’s the Difference Between a Help Desk and NOC?

Posted by: William Pote
Tuesday, September 11th, 2018 @ 10:29 PM

    Inquiring SMBs Want to Know… What’s the Difference Between a Help Desk and NOC?   It’s no secret that any growing small-to-medium sized business must monitor and manage its business technology in the most cost-efficient way. The tricky part is figuring out how to do this without sacrificing the overall experience of the … Continue reading Inquiring SMBs Want to Know… What’s the Difference Between a Help Desk and NOC?


Understanding Managed Services and How They Benefit SMBs

Posted by: William Pote
Tuesday, September 4th, 2018 @ 10:24 PM

    Understanding Managed Services and How They Benefit SMBs   Small to medium sized businesses (SMBs) receive a lot of calls each day from slick sales people peddling the next technology trend that’s going to save them money and revolutionize how they do business. They’re all too quick to caution that if you don’t … Continue reading Understanding Managed Services and How They Benefit SMBs


Are Managed IT Services Right For You? A Few Things to Consider

Posted by: William Pote
Tuesday, August 28th, 2018 @ 10:18 PM

    Are Managed IT Services Right For You? A Few Things to Consider   How do you get a small business to recognize the value of manages IT services? In the start-up environment, we encounter an eclectic bunch of personality types. There is a reason people become entrepreneurs or C-level execs. When we meet … Continue reading Are Managed IT Services Right For You? A Few Things to Consider


Breaking News: Downtime Kills Small Businesses

Posted by: William Pote
Tuesday, August 21st, 2018 @ 10:05 PM

    Breaking News: Downtime Kills Small Businesses   Downtime is bad news for any business whether big or small.   A recent two-hour New York Times’ downtime occurrence sent Twitter ablaze and their stock price plummeting.   Google going down for one to five hours resulted in lost revenue up to $500,000 and decreased … Continue reading Breaking News: Downtime Kills Small Businesses


Is That A Business Continuity Plan in Your Pocket…Or A Bunch of Jargon?

Posted by: William Pote
Tuesday, August 14th, 2018 @ 10:00 PM

  Is That a Business Continuity Plan in Your Pocket or a Bunch of Jargon?   Technology is full of difficult jargon. To further complicate things, certain terms are often used in a different context between one publication or service provider and the next. An example of this is the usage of backup, disaster recovery, … Continue reading Is That A Business Continuity Plan in Your Pocket…Or A Bunch of Jargon?